blue.works new scope of services – alm360.cloud
alm360.cloud is a new service offering, allowing SAP customers transition to the new SAP Cloud ALM environment smoothly and in a highly efficient way.
The processes are fully managed by blue.works and available to SAP users in Switzerland and Nordics.
alm360.cloud services based on the needs of SAP users
We have realized, that many SAP users were expecting more holistic solutions with integrated modern applications in the Cloud. Our development team has tackled those issues, and developed a blue.works project management framework implemented on SAP Cloud ALM, that allows solving and tracking complex scenarios, mapping customer processes and optimization.
In the scope of our new alm360.cloud services, our experts manage the Project and Test Management elements of full SAP ALM cycle.
Many new benefits
Our new alm360.cloud service is targeted for holistic ALM operations and is built on SAP Cloud ALM.
Whats included within implementation of SAP Cloud ALM environment:
- SAP BTP setup
- Onboarding managed systems, on-prem and cloud with all needed technical steps
- Mapping customer monitoring needs and creating a concept
- Configuring monitoring scenarios
- Setup of Alerts and Notifications
- Integration to other available tools (example ServiceNow)
In addition:
- Continuous maintenance of the SAP Cloud ALM tenant and making sure the connected systems stay connected
- Key user training and enablement
- Reviewing new features and improvements released by SAP and introducing these to the customer
- Handling of support incidents with SAP
More information about alm360.cloud services are available on a dedicated web page alm360.cloud.