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SAP Cloud ALM – What’s New in week 51

Welcome to our bi-weekly SAP Cloud ALM update series! Every two weeks, SAP introduces a fresh wave of enhancements to SAP Cloud ALM, bringing you new features, performance improvements, and UI refinements. In this edition, we’ll explore the latest updates rolled out in week 51 which will be the last updates for this year!

Services

Service Delivery Center has 2 new features. 

It’s now possible to enter a Customer Description for services available on the header of the details page. Entering a description makes it easier to identify the service. 

To display the Customer Description column on the Overview page add it from View Settings.

One click action on the row of Issues and Actions Management tab is added to Service Delivery Center

When clicking on a row of the Issues and Actions Management tab, the system opens the relevant page in the Issues and Actions Management app.

  • If the selected language is the original language, the page opens in the edit mode.
  • If the selected language is not the original language, the page opens in the display mode.
  • If the service order is closed, the page opens in the display mode.

Issues and Actions Management introduced possibility to create follow-up tasks from SAP Cloud ALM for a:

  • Recommended action: The Create Follow-Up Task button is enabled if selecting an issue with at least one recommended action and no follow-up task associated with it.
  • Standalone action: The Create Follow-Up Task button is enabled if selecting a standalone action with no follow-up task associated with it.

It’s possible to select multiple issues or standalone actions to create follow-up tasks. But keep in mind that:

  • If none of the issues or standalone actions are valid for creating follow-up tasks, the Create Follow-Up Task button is not enabled.
  • If only some issues or standalone actions are valid for follow-up task creation, you can select the Create Follow-Up Task button. However, a warning message will appear in the popup stating that the system can create follow-up tasks only for a valid number of issues or standalone actions.

SAP Business Transformation Center

Scoping has new filtering and mass edit options for scanned tables.

In the Select Scanned Tables app, allows now to filter scanned tables by their filter assignments in the scanned tables list view.

It’s also possible to use the Mass Edit button to activate or deactivate filter assignments directly from the scanned table list view.

This helps to quickly find scanned tables with specific filter assignments and change them without going into the detail view for each scanned table.

Cycle and Monitoring has 2 new features:

The new option is now available to use the SAP Data Transition Validation tool when creating a cycle.

In the Run Cycles app, it’s now possible to view the dependent sub transformation objects.

Dependent Sub Transformation Objects: When the system resolves a transformation object that is dependent on the current one, its sub-transformation objects are added to the dependent sub-transformation objects.

For example, the change documents that are related to a cost center, can only be collected after knowing which cost centers are in scope.

Implementations

Processes has the solution scenario SAP Services Content for Automotive now available and has been added to the list of supported solutions for Process Management.

Tasks application introduced 2 new features. 

It’s now possible to update the column “Predecessor Row” in the spreadsheet upload for existing tasks.

For follow-up tasks that were created from issues and actions, the related issues and actions are now displayed in the task detail view.

Projects and Setup allows now to maintain unspecific on-premise systems. This can be done in the System Groups tab.

Features has also 2 new features available.

Now the Transport Checks are available for Features application.

With Transport Checks, it’s possible to check a CTS-managed transport set to evaluate the impact on the production tenant. Transport checks can be performed based on a feature which defines the set of CTS-managed transports.

The checks include Downgrade Protection and a Cross-Reference Check. It’s possible to choose to perform an individual check or both. When performing transport checks, all production tenants of all CTS-managed transports of feature are checked.

Features also allow now to check for transport readiness when approving a feature for production.

When switching the status of a feature to Ready for Production, all transports assigned to the feature are checked if they are ready to be imported to the production system.

If there’s no assigned transports, the check doesn’t start.

Documents support now uploading external files in different formats (PDF, PPT, etc.) from the SAP Document Management service directly in SAP Cloud ALM.

It’s possible to upload, replace, download, and delete external files from SAP Cloud ALM. This new feature is available on the object page of a document under the tab External File.

To use this feature, there must be established a connection between the SAP Document Management service and SAP Cloud ALM.

Users will be notified by a message on the UI if there are any issues with the connection to the SAP Document Management service.

Documents application also allows now to assign or unassign relations to the application libraries from within the app. Relations are listed in the table Applications on the object page of a document.

*New features available for Several apps:

In the Tasks app and in the Libraries app, it’s now possible to assign project tasks to configuration elements, enabling to track and perform tasks that are necessary for the configuration element.

Operations

Job & Automation Monitoring has 2 new features.

It’s now possible to monitor the job execution data of SAP Digital Manufacturing service. To do this use the SAP DM Production Process job type.

Job & Automation Monitoring introduced also additional filters to further refine the jobs and automations displayed on the Monitoring page.

The following filters are available in Additional Filters:

  • Step/Executable: Filter by the step/executable name of the job or automation.
  • Scheduled by: Filter by the user who has scheduled the job or automation.
  • Executed by: Filter by the user who has executed the job or automation.

Integration & Exception Monitoring has several new features. 

It’s now possible to monitor messages for

  • SAP Ariba Shopping – Mobile
  • SAP Intelligent Clinical Supply Management
  • SAP Market Communication for Utilities

There has also been a change in the data collection method for SAP Master Data Integration. The data collection is now orchestrated using Next Generation – Data Collection Infrastructure (NG-DCI). This simplifies the configuration process and allows for the automatic setup of services with SAP Cloud ALM.

It’s important to keep in mind that existing SAP Master Data Integration services configured in Integration & Exception Monitoring must be removed and configured again to use the Next Generation – Data Collection Infrastructure (NG-DCI).

Integration & Exception Monitoring introduced also a new page Business Objects.

This page presents a new way to visualize the business objects in landscape. With this page, it’s possible to monitor the status of the master data replication process.

It gives an overview of all objects in landscape, allowing to further drill down to individual instances, and view the message information to resolve any errors.

Enhancement to Time Zone Configuration – All the time stamps in emails and chat notifications sent for Send Email to and Send Chat Notification event actions are now converted to the time zone configured in the Intelligent Event Processing app.

Earlier, only the Reported At / Detected At time stamps were converted to the configured time zone.

Administration

In Libraries it’s now possible to create and display relations between configuration elements and process hierarchy nodes to document how configurations relate to the overall process hierarchy.

EU Access

EU Access, which restricts the access to and processing of personal data to SAP employees located in EEA/Switzerland, is now available for SAP Cloud ALM. 

A special entitlement is required for EU Access. To have your SAP Cloud ALM tenant provisioned in an EU Access data center, you need to have a valid EU Access contract.


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Carolina Aksel

Carolina works as a Junior ALM Technology Expert and has knowledge of various Cloud ALM functions. She has specialized mainly in the area of Cloud ALM Operation and has become particularly familiar with the focus topics of Health Monitoring and Synthetic User Monitoring.

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